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Order Related Query
Can you deliver my order at a specific time and date?
Currently, we do not offer the facility of faster delivery. Our delivery partner will attempt delivery of your product on the date mentioned against your order.
I am unable to cancel my order.
We’re sorry! Since your product is already shipped, we are unable to cancel your order. However, you may request a return of the item after it is delivered.
My order failed at payment but amount got debited.
Don’t worry! If an amount is debited from your account after a payment failure, it will be credited back within 7-10 business days, after we receive a confirmation from the bank.
My payment was debited multiple times.
Don’t worry! If an amount is debited from your account after a payment failure, it will be credited back within 7-10 business days, after we receive a confirmation from the bank.
I am not able to place an order.
This could sometimes happen because of intermittent internet connection or bank issues. If your payment still fails, you could use Cash on Delivery (COD) payment option on the payments page to place your order.
FAQs

You can track your order on My Orders in your accounts section.

We deliver 90% of the orders within 5 to 7 days of placing the order. For more details, please visit My Orders in your account section to track your order.

You can cancel your order in processing state only.

You can return the item within 7 days of receiving the item. We will refund the full amount (less shipping) to your bank account. For more details, please visit our return policy.

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