95% of all orders are handed over to our shipping & logistics partners the very next working day (within 24 hrs). Custom printed orders take an additional 3 days for artwork approval and CTP/plate making. Majority of our orders are delivered within 2 days after shipment via Blue Dart, Delhivery, India Post, etc. Remote locations and ones affected by lockdown may take longer.

Please e-mail your request to [email protected] and we will be happy to provide a bulk quotation for packaging materials, customised boxes, carton boxes, packing tapes, bubble roll, stretch film, etc.

Although most of our sales are business to business, we can sell to any type of customer.

You may use all major credit cards, net banking, UPI, etc. U-Pack’s payment gateway partners are PCI/DSS certified to keep your transaction details confidential at all times.

If you would prefer, we would be happy to take your order by phone (022) 4896 4040, or by e-mail at [email protected]. However, you will receive your order fastest if you place it online. Online orders are immediately sent to the warehouse to be picked and shipped.

We send your invoice along with the shipment. If you need another copy, simply e-mail us at [email protected] and we will e-mail you a copy.

Yes. The security of our website and the protection of your personal information is extremely important to us. U-Pack is deployed behind the world's foremost WAF (Web Application Firewall). You can see a copy of our SSL Encryption Certificate simply by clicking on the padlock on the right side of your browser. We have also partnered with external security providers to manually audit our data periodically for beaches.

U-Pack is GST registered company in Mumbai doing business since 2018 with several thousand happy customers. Take a look at our 1000+ real customer reviews.

If you have a coupon that you would like to redeem, there is a place on the shopping cart page for you to enter the coupon code in the checkout form.

Orders above ₹ 1500 will be shipped free of cost. For orders below ₹ 1500, a nominal fee of ₹ 149 would be applied. See our shipping policy page for full details.

At the present time, we do not ship outside India.

In order to keep our prices low, our distribution centers are not staffed for direct customer pick-up.

We are happy to provide samples of any types of packaging, product packaging boxes and other packing material whenever possible. Please e-mail us at [email protected] and we will check to see if we have sample stock available. You can also order samples online using the link in the footer.